SALESFORCE

BOSS is powered by SalesForce.com. The world’s best-loved CRM solution.  It is a highly capable and flexible Customer Relationship Management (CRM) tool.  The program is web based which means you can access it from any computer that has internet access. You can login securely. No software, additional hardware servers or backups are required.

Customer relationship management (CRM) is all about managing the relationships you have with your current – and future – customers.  CRM combines business processes, people and technology together to achieve one goal:  obtaining and keeping customers satisfied.  This strategy helps you learn more about your clients and their behaviour  so that you can develop strong, enduring relationships that will benefit both you and your clients.  Business is all about clients, and without a strong focus on CRM it becomes very hard for your business to be successful.

Successful CRM encompasses many different areas of your business, starting with sales and spreading out to all other customer-facing areas, like marketing and customer service.  Salesforce.com offers a technology solution for each of these areas – and more.  With Salesforce CRM software as a service and our Force.com cloud computing platform, you can keep track of your customers and your budget at the same time, which is crucial in today’s economy.  Get CRM up and running and working for you in 30 days with the world’s best-loved CRM solution.

From SalesForce.com website