Virtual Reception Service


BOSS offers an excellent service  to represent your business in a professional manner, handling each call as if we were the receptionist in your office. We like to make your customers feel welcome when talking to our office and handle each enquiry at their best. Each call will be answered with your professional, personalised greeting.  


With this service your calls are answered professionally and then transferred to a nominated number of your choice. There can either be one or several people that we transfer these calls to on different numbers. Also if you elect not to take a particular call, a message will be sent to you via email or SMS.

 

Our call centre operates 8:30am-7:00pm Monday – Friday (eastern time) and outside of these hours the phones will divert back to a nominated number of your choice. No call will ever be missed during our office hours.

 

 

The key features of this service

 

  • Calls are answered by a real person and transferred direct to you on the nominated number/s of your choice

  • We give your customers the “real reception service.”

  • If you elect not to take a call a message will be taken and sent instantly to you by either SMS or email

 

 

Price

 

Lite Plan
Our lite plan is designed for those company’s starting small and only receiving a minimum amount of calls a week.

 

The lite plan costs $75.00 inc. GST per month, which includes 20 calls per month. Further calls are charged at $2.20 inc. GST per call.

 

Standard Plan
Our standard plan is designed for the larger company experiencing higher call volumes.

 

The standard plan costs $110.00 inc. GST per month, which includes 50 calls per month. Further calls are charged at $2.20 inc. GST per call.

 

BOSS offers a 14 day free trial for the Standard Plan.